【How to make an appointment to visit OKA Factory】

1. Select the date of your reservation

2. Select at appointment time

3. Click on Reservation information

4. Click on “Enter directly”

5. Click on “confirmation”

6. Click on “Decide”

7. You will receive a confirmation email from us

【 Purchase procedure at the store】

You can choose the products yourself in the stock room in the factory. Payment is by credit card or cash. There is also a show case where you can see all the products and purchase them after seeing them in person.

⚠️ Some wooden handle tools are assembled upon order. Please let us know in advance through the cart on our website when you purchase wooden handled tools. We will prepare them before your visit.

【Terms and Agreements】

❶ We cannot accommodate you if you come to the store without a reservation.Please be sure to make a reservation before coming to the store.

❷ Please refrain from taking photos (photos and videos) inside the factory.You can take photos and videos outside the factory.

❸ We aim to maintain high quality, low cost, and easy-to-use tools that can be handled by anyone and used for a long time. There are no staff in the store, and all employees are manufacturing products. Therefore, please understand that we cannot provide the same level of customer service as a store.

❸ There are no staff in the store, and all employees are manufacturing products.Therefore, please understand that we cannot provide the same level of customer service as a store.

❹ Dangerous work is carried out in the factory.We cannot be held responsible for any injuries caused by customers intentionally coming into contact with machinery. It is possible that employees may be unexpectedly injured while working, for example if they are spoken to by a customer. Please be considerate of our employees while they are working.

❺ During work at the factory, oil and other substances may splash. We cannot be held responsible if your clothes become dirty.

❻ There are many dangerous machines and equipment in the factory. Please do not allow children under 12 years old to visit the restaurant as it may result in unexpected injury or accident.

❼ Please refrain from coming in large groups to avoid unexpected injuries or accidents.

❽ Please refrain from eating and drinking in the factory.